Easily Build and Manage Loyalty Programs
Most frequent diner programs on the market today promise
great results. But it is often difficult to configure the various
promotions and cumbersome to process them at the POS station. The
Restaurant Manager™ Customer Loyalty module, on the other hand, is a
snap to configure and takes little training to operate. You will be
able to dream up and configure all sorts of special promotions, and
your servers will have no trouble awarding points or offering
discounts to eligible customers. At the same time, Restaurant
Manager provides tight security to prevent abuse or fraud by staff
or customers.
Every Restaurant Manager base package includes a customer database
that stores the basic information you need to get to know your
patrons – information that managers and servers can access instantly
from the POS station to help them tailor service to a customer’s
preferences. And when you supplement this database with the Customer
Loyalty module, you can encourage and reward customers as their
spending grows.
Offer a free margarita on every tenth visit, give a 10% discount to
customers who pay to join your membership program, even send out a
special birthday offer – there really is no limit to the special
promotions you can implement. You can track customers by dollar
amount spent, menu items purchased, points earned or number of
visits. Reward loyal customers with discounts, coupons, free menu
items or specialty gifts like T-shirts or mugs, etc. Patrons can
even be enrolled in multiple programs at once if you wish.
Keep customers engaged in your programs by printing current points
and discounts on each check. And you can filter your customer list
on any criteria to generate mailing labels for specific promotions.
Reports, of course, are a critical tool in evaluating the
effectiveness of your customer loyalty program. And Restaurant
Manager offers you all the report formats you need to track and
fine-tune your success. It’s also easy to keep customers informed of
their status.
